Agreements
Working Agreements
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Contracts other than BST
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| BASC Contract |
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| BBI Contract |
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| BellSouth CORP |
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| Utility Operations |
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| Legacy T 2009 Contract | |
| Legacy T 2009 Appendix 5 | |
| Legacy T 2009 Appendix 6 | |
| Avaya 2009 Contract | |
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BST Contract by Article
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| Article 1 | Definitions |
| Article 2 | Wages |
| Article 3 | Scheduling |
| Article 4 | Pay and Basis of Compensation |
| Article 5 | Holiday, Excused Work Days, and Vacation |
| Article 6 | Absences from Duty |
| Article 7 | Force Adjustments |
| Article 8 | Employment Security |
| Article 9 | Transfer and Travel Expense |
| Article 10 | Travel Time and Travel Conditions |
| Article 11 | Suspensions, Discharges, and Demotions |
| Article 12 | Promotions, Transfers, and Job Vacancies |
| Article 13 | Application of Seniority |
| Article 14 | Jurisdiction of Work |
| Article 15 | Job Descriptions, Titles, and Classifications |
| Article 16 | Health and Safety |
| Article 17 | Union Functioning |
| Article 18 | Records |
| Article 19 | Pensions and Benefits |
| Article 20 | Union-Management Conferences |
| Article 21 | Grievance Procedure |
| Article 22 | Federal or State Law |
| Article 23 | Arbitration, Expedited Arbitration, and Mediation |
| Article 24 | Employment Security PARTNERSHIP |
| Article 25 | Payroll Dues Deduction and Union Security |
| Article 26 | Absences for Union Duties |
| Article 27 | Distribution of Agreement |
| Article 28 | Responsible Union-Company Relationship |
| Article 29 | Application, Exclusions and Amendments |
| Article 30 | Non-Discrimination |
| Article 31 | Duration of Agreement |
| Appendix A | Titles and Wage Scales Assignments |
| Exchanges by State and Zone Classifications | |
| Family of Skills | |
| Appendix B | Wage Scales |
| Monthly Pension Benefit Per Year of Service | |
| Incentive Award Plan | |
| Appendix C | Call Sampling |
| Continuous Bargaining | |
| Fast Track Program | |
| Job Review Committee | |
| Joint Staffing System Review Committee | |
| Incentive and Joint Trial Compensation Plans | |
| Marketing | |
| Operations Board | |
| Operator Services / Consumer Services | |
| Overtime for Call Centers | |
| Overtime Trials | |
| Service Requirements | |
| Simplified Contract Language | |
| Telecommuting | |
| Uniform Program | |
| Customer Markets Addendum |
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| Network Addendum |
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BAPCO Contract by Article
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| Article 1 | |
| Article 2 | |
| Article 3 | |
| Article 4 | |
| Article 5 | |
| Article 6 | |
| Article 7 | |
| Article 8 | |
| Article 9 | |
| Article 10 | |
| Article 11 | |
| Article 12 | |
| Article 13 | |
| Article 14 | |
| Article 15 | |
| Article 16 | |
| Article 17 | |
| Article 18 | |
| Article 19 | |
| Article 20 | |
| Article 21 | |
| Article 22 | |
| Article 23 | |
| Article 24 | |
| Article 25 | |
| Article 26-30 | |
| Article 31 | |
| Appendix A | |
| Appendix B | |
| Appendix C | |
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